Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What types of currency can I exchange at Post Office Travel Money in Birmingham?
You can buy a variety of currencies including Euros, US Dollars, Australian Dollars, South African Rand, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, and more at Post Office Travel Money.
What are the opening hours for Post Office Travel Money in Birmingham?
The branch is open Monday to Friday from 09:00 to 18:00, Saturdays from 09:00 to 14:00, and closed on Sundays.
Do I need to bring identification when buying or exchanging currency at this branch?
Yes, if paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Identification may also be required for some cash transactions.
What payment methods are accepted at Post Office Travel Money Birmingham?
Accepted payment options include American Express, Apple Pay, Android Pay, cash, Maestro, Mastercard, and Visa.
What services does Post Office Travel Money offer?
The branch provides Travel Money Cards, currency exchange with competitive rates and 0% commission, currency buy back, and a travel money refund guarantee if your trip is cancelled within 28 days.
Can I order travel money or Travel Money Cards online for pickup or delivery?
Yes, you can order online through their website or via the Post Office Travel app available on both iOS and Android.
What should I do if I want to verify my identity electronically while making a currency transaction?
You need to have a permanent UK residential address, and identity verification may be conducted electronically at the counter (not a credit check) to proceed with your transaction.
Are there nearby places to eat after visiting Post Office Travel Money?
Yes, there are several nearby restaurants including Balti Chef, The Hong Kong, Cafe Balti, Marius Fish Bar, and Wow Fried Chicken where you can enjoy a variety of cuisines.
Where can I find nearby financial services or ATMs near Post Office Travel Money in Birmingham?
Nearby financial services include Western Union and several ATMs such as the ATM (Post Office) and Payzone to assist with your banking needs.
Are there convenient nearby shopping or retail options close to Post Office Travel Money?
Yes, you can visit nearby places like Traxx Records for music, Radleys Supermarket, Costcutter, and Lala's Newsagent and Supermarket for groceries and convenience shopping.
Brand Certified Facts from Post Office Travel Money
This information is certified by Post Office Travel Money and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: